FAQs
Where are you located?
Smiling Ninja is Canadian-owned and operated, with survivors wearing the brand on both sides of the border and beyond.
A large part of our customer base happens to be in the United States, so our apparel is printed and fulfilled by trusted production partners in Florida and Texas. Wherever you're ordering from, the goal is the same. Get it made right and get it to you as efficiently as possible.
The brand was built in Canada. The message is for survivors everywhere.
Do you ship internationally?
At the moment, Smiling Ninja ships within Canada and the United States.
We’re keeping things focused while we grow, but expanding international shipping is absolutely part of the plan. We want survivors everywhere to be able to wear what the brand stands for. We just want to make sure we can do it properly before we open more borders.
For now: Canada and the U.S. Next: beyond.
Will I get a tracking number for my order?
Yes. Once your order ships, we’ll send you a tracking number by email so you can follow it from our production partner all the way to your door.
We know waiting for a package can feel longer than some recoveries, so we’ll make sure you know where yours is.
Your order has a journey. We’ll let you follow it.